We understand how disappointing it can be to discover that an item you love is no longer available. Due to several factors, including time constraints involved in manufacturing, we generally do not reorder sold-out sizes or styles. To prevent disappointment and enhance your online shopping experience, we recommend refining your search on the left side of each page. This way, you will only see products available in your size, making your shopping easier.

If a past season’s item is not listed on our website then we no longer have that design or print available.

If an item is not listed on our website, it means that we no longer have it available. Additionally, we are unable to provide stock levels for our stockists.

A confirmation email is automatically sent to you upon checkout. This email will include a copy of your order, a payment receipt, and your order number. Please remember to check your junk/spam folder. If you do not receive a confirmation email, it indicates that you have entered your email address incorrectly. Kindly email [email protected], and they will rectify your email address and resend a copy of your confirmation email to you.

Most products on our website have a Size Chart button on each product page. Our sizing is in line with Australian standard sizing as of 2017.

Unfortunately once an order has been confirmed, we are unable to change or add to it.

Your invoice (shipped with your order) has instructions that explain the return process. If you are unsure of how the process works please refer to our full Return Policy.

The warehouse we utilise accommodates hundreds of brands and is not accessible to customers. Therefore, they are unable to accept returns in person.

Please send pictures of the fault to our customer service at [email protected] Our customer service team will determine whether or not the fault will be accepted before moving forward with a faulty item process.

Rock Your Baby is 100% online. We do not have any physical stores. However, we do wholesale our ranges to leading children’s stores across the globe. To find your nearest Rock Your Baby or Rock Your Kid stockist please click here.

Currently, we do not offer express shipping. However, if you place your order before 1pm AEST on a weekday, it will be shipped and leave our warehouse on the same day. Typically, orders within Australia arrive within 2-5 business days after shipping confirmation. Please note that during high-volume periods, there may be additional business days required for delivery.

Yes we do! All international orders are shipped via DHL. For more details on our international shipping times and prices please refer to our International Deliveries page.

We appreciate your love for our brand! We open our collaborations on a seasonal basis, and although we receive a high number of collaboration requests, we proactively reach out to content creators.